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| Question: | I am trying to make my own antenna cable, is the connector on the back of the TX-37A special? | |
| Answer: | Yes, it's a proprietary connect we had to issue to meet an FCC regulation. You can purchase the connect from us in two different variations: Part# 910-200-003 has a 5.0 mm cable opening, Part# 910-200-004 has a 3.0mm cable opening. |
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| Added: 00-00-0000 | ||
| Question: | How far can I run the antenna from the TX-37A? | |
| Answer: | We publish a document that specifies which Belden cable model to use for different lengths. 50' or less: RG174, Beldon#8216; 50'-200' RG58A/U Beldon#9311; 200'-500' VHF/UHF Beldon#9913.
Download (64.73 KB) |
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| Added: 00-00-0000 | ||
| Question: | I have an RX-1A that does not hold its frequency, what can be done? | |
| Answer: | There is a small tuning capacitor used in the RX-1A, this capacitor has a life of 3-7 years. We offer the replacement capacitor for sale (Part#910-200-007) however we do not offer any service or instructions on how to replace it. This should be done by a qualified electronics repair person. |
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| Added: 00-00-0000 | ||
| Question: | Can the RX-1A be serviced? | |
| Answer: | Once the RX-1A is out of warranty, its typically less expensive to replace it than to repair it. |
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| Added: 00-00-0000 | ||
| Question: | What is the main difference between the "ALS" series and the "Venture" series? | |
| Answer: | The "ALS" series operates in the 72-76MHz RF range which is allocated by the Government for hearing devices like this. The Venture Series works in the 216MHz band and should be used for general wireless audio applications. Note the "ALS" should only be used in applications to accommodate people with a hearing disability. |
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| Added: 00-00-0000 | ||
| Question: | How many ALS receivers do I need? | |
| Answer: | The Americans with Disability Accessibility Guidelines (ADAAG) issued by the Access Board specifies the minimum number of receivers according to a sliding scale. Starin offers an online calculator to help you determine this. www.gentnerals.com/ADAAG.html |
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| Added: 00-00-0000 | ||
| Question: | I have a Venture Express and need a headset mic. I see that you offer two types. What's the difference? | |
| Answer: | 910-402-109 - This is the basic headset mic for a single presenter to a group 910-402-112 - This headset also has a earset so you can connect both a Venture Express and a Venture-1 or Venture-6 and hear what the listening group hears. Great for tours with two presenters, allowing each presenter to hear what the other is saying. |
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| Added: 10-25-2006 | ||
| Question: | What are the RF levels of the TX-37A? | |
| Answer: | Full: 13.4 - 14.4 dBm 1/2: 11.0 +/- 1 dBm 1/4: 8.0 +/- 1 dBm |
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| Added: 01-11-2008 | ||
| Question: | Can the BC-10B charger charge batteries rated at higher mAh than those listed on the specification sheet? | |
| Answer: | Yes, the BC10B will charge those batteries. Higher rated batteries will take longer to charge. |
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| Added: 03-06-2008 | ||
| Question: | Does the Gentner 910-402-202 Single Unit Rack Mount Kit come with side-mounting screws? | |
| Answer: | Yes, if you feel the screws were missing or lost please contact us or locate some 4mm x 8mm button-head screws. |
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| Added: 10-01-2008 | ||
| Question: | What range does the TX37A / ALS system work on? | |
| Answer: | Frequency range: 72-76 MHz FM Band Operating area: approx 700 square foot |
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| Added: 04-07-2010 | ||
| Question: | What range does the Venture Series work on? | |
| Answer: | Frequency range: 216MHz FM Band Channel bandwidth for each channel: 50kHz Operating area: approx 500 square foot |
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| Added: 04-07-2010 | ||
| Question: | What is the emission designator for the Gentner transmitters? | |
| Answer: | Based on the guide found here: http://www.comsearch.com/articles/emission.pdf TX-37A: 4M00F3E Venture Base: 950KF3E |
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| Added: 04-07-2010 | ||
| Starin • 136 Venturi Drive • Chesterton, IN 46304 • Fax (219) 929-4377 • Customer Service: csr@starin.biz |
| Submit Orders to orders@starin.biz |
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